The office cleaning industry is a hodge-podge assortment of companies with little or no industry oversight. That means that almost anyone can hang out a shingle and call themselves a commercial cleaning company. Because of this low threshold to entry, you are likely to receive less than stellar systematic cleaning service. And sometimes the people getting into the business do not have the good business sense for running a cleaning company. Not only that, several of the large national companies are only selling by price and cutting quality of service. How can you protect yourself? In this book the author reveals several of the failings in the janitorial service industry that you need to protect yourself and your business against. There are conditions in this industry that attract people whose only motive is to start a business and make a bunch of money. This also drives them to cut corners. You'll notice they seldom have a specific system for cleaning that insures a professional cleaning job. You need to protect your company, your employees and your customers, clients or patients from poor quality cleaning. You can do that by familiarizing yourself with some of the shocking secrets that crop up in the office cleaning industry. You can also follow some of the safeguards he has outlined in this book to make it easier for you.
About the Author
Christopher Banner is the President & CEO of Bright Star Cleaning, a commercial office cleaning company based in Albuquerque, New Mexico that provides services to many in the medical industry and other special needs companies. Christopher was born in London and lived there for most of his life. He began his career in the corporate financial services world and rose through the ranks of several large British corporations. Certified by Chartered Institute of Management Accounts, he trained as a Financial Accounting Professional and advanced to CFO of the Financial Times Business Information Division (the Wall Street Journal of Great Britain) and Thomson Reuters Publishing. He obtained the British designation for professional accounting equivalent to the American CPA certification. A few years later, he and a partner built a new company providing critical industry information to large corporate entities in Great Britain. Together, they built that company into a $20 Million firm at the top of its game in England and then sold the company. In 2005 he moved to New Mexico with his wife and infant daughter. After several years of semi-retirement Chris purchased an existing commercial cleaning company because of his desire to bring an English Butler style White Glove cleaning improvement to the commercial cleaning industry.